RTR 4/2010 38 The term ‘Information and Communication Technology’ systems, in the context of public transport, refers to the computers, software programs, control equipment and telecommunications infrastructure used to assist with the operation and regulation of passenger services. These assets fall into the following broad categories: operational control systems; business information systems. The relationship between operational control systems and business information systems is as shown in Fig. 1. The successful delivery of public transport services relies on high quality Control and Information Systems (CIS). These systems are integral to the safe and efficient operation of public transport services and provide valuable information to passengers. The State of Victoria in Australia is responsible for the provision of rail based public transport. Through its agency, the Department of Transport, it is undertaking a once in a generation upgrade to key Information and Communication Technology systems (ICT) that are used for operational control of the metropolitan and regional rail networks. These ICT systems cover the planning, dayof-operation service management and reporting functions. Upgrading Information and Communication Technology systems in Victoria (Australia) Funkwerk Information Technologies is supplying state-of–the-ar t train and fleet planning and management systems to the State of Victoria in Australia. The systems are to help position the Metropolitan and Regional train services to meet increasing passenger demand now and in the future. Sales Manager Funkwerk Information Technologies York Ltd; YO24 1AH York, UK richard.hammerton@funkwerk-it.com Richard Hammerton Fig. 1: Control and Information Systems Business Processes Fig. 2: Melbourne metropolitan train network
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